Privacy Policy

In application of the regulations applicable to personal data, users have the following rights:

  • the right of access: they can exercise their right of access, to know the personal data concerning them, by writing to the email address mentioned below. In this case, before the implementation of this right, the Platform may request proof of the user's identity in order to verify its accuracy;
  • the right of rectification: if the personal data held by the Platform is inaccurate, they may request that the information be updated;
  • the right to delete data: users can request the deletion of their personal data, in accordance with applicable data protection laws; the right to limit processing: users can ask the Platform to limit the processing of personal data in accordance with the assumptions provided for by the GDPR;
  • the right to oppose the processing of data: the users can object to their data being processed in accordance with the assumptions provided for by the GDPR;
  • the right to portability: they can request that the Platform give them the personal data they have provided to transmit them to a new Platform.


You can exercise this right by contacting us at the following address: Capitaine BNB, 90 rue du Général de Gaulle, 10000 Troyes. Or by email, to the address: contact@capitainebnb.fr

Any request must be accompanied by a photocopy of a valid identity document signed and mention the address to which the publisher may contact the applicant.

The response will be sent within one month of receipt of the request.This one-month period may be extended two months if the complexity of the request and/or the number of requests so require.

In addition, and since law n°2016-1321 of October 7, 2016, people who wish, have the possibility to organize the fate of their data after their death.

For more information on the subject, you can consult the CNIL website: https://www.cnil.fr/. Users can also file a complaint with the CNIL on the CNIL website: https://www.cnil.fr.

We recommend that you contact us first before filing a complaint with the CNIL , because we are at your entire disposal to solve your problem.

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